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UX Strategy & UX Consulting
Expert Review
An Expert Review is a systematic evaluation of digital products by experienced UX experts on the basis of established usability heuristics and design principles – without involving real users. The method quickly delivers prioritized recommendations for action and is particularly suitable as a resource-efficient alternative or supplement to user-based studies.
Why Expert Reviews are a valuable solution for limited user research resources
For many products and services, the target group is difficult to recruit or involves a considerable amount of work, so that user research with real users can only rarely take place.
Expert Reviews: Optimize your designs before user research with expert feedback
To ensure that your designs still meet established standards and design principles, our expert reviews provide you with a low-threshold opportunity to optimize your products or services before you conduct research with real users in your target group. You benefit from our experts’ extensive experience in a range of industries, design challenges and business models.
Put our years of experience to work for your UX project
Expert Reviews do not require a long lead time and quickly provide you with well-founded recommendations for action.
Our experts have many years of experience in UX / usability design and provide you with practical recommendations.
By focusing on the obvious problem areas of your design, you can effectively allocate your resources to solve these issues.
Expert reviews can improve the effectiveness of subsequent usability studies if obvious problems are resolved in advance.
Our experts take your individual business goals and strategies into account when evaluating your designs.
FAQs
What is an Expert Review?
An Expert Review is a systematic evaluation of a product or a digital application by experienced UX experts. Unlike user studies, the design is assessed on the basis of established usability standards and design principles, without real users having to be involved.
What is the difference between an Expert Review and a Usability Test?
The fundamental difference lies in the source of insight. In an Expert Review, an experienced UX specialist evaluates the product on the basis of established heuristics – such as Nielsen’s 10 usability principles – without involving real users. A Usability Test, on the other hand, observes real users using the product and uncovers problems that experts would not anticipate. Expert Reviews are faster and cheaper; Usability Tests provide more valid insights into actual user behavior. Ideally, the two methods complement each other.
What does an Expert Review cost?
The cost depends on the scope of the product to be reviewed and the depth of the analysis. We would be happy to prepare a no-obligation quote tailored precisely to your requirements.
Which products is an Expert Review suitable for?
An Expert Review is suitable for digital products of all kinds, from websites and apps to complex software solutions and interactive prototypes. It is particularly valuable when the target group is difficult to recruit or when user research with real users is only rarely possible.
At what point in the development process should an Expert Review take place and when is it too late?
Expert Reviews are most effective in early to mid development phases: at the concept or prototype stage, before a relaunch or shortly before launch as a final quality check. After launch they are still possible, but the cost of implementing the insights found rises sharply. Basic rule: the earlier an Expert Review takes place, the cheaper the necessary corrections – similar to construction, where re-planning during the design phase is significantly cheaper than rebuilding an existing structure.