We develop UX concepts and clickable prototypes together with you that structure requirements, clarify user flows, and make complex processes understandable. This results in design decisions that can be tested and aligned early – helping your team reach a consistent solution for digital products, services, and processes faster.
Concept Workshops
SKOPOS NOVA moderates concept workshops in which we collaboratively develop product ideas with your team in a structured way. We work based on your specific questions and develop initial UX concepts, user flows, information architecture approaches, or solution variants. You receive a structured collection of ideas with evaluation, early conceptual artifacts (e.g., flow sketches/wireframe approaches), as well as documented assumptions, risks, and open questions as a basis for further validation and prioritization.
Design Sprints
SKOPOS NOVA conducts design sprints to answer concrete product questions in a short time and support decision-making. We follow a clear process of problem definition, solution development, prototyping, and testing (user testing). You receive a tested prototype, documented learnings from testing, validated or disproven assumptions, and a solid decision basis for further development (including clear next steps for backlog and roadmap).
Ideation & Design Thinking
We use design thinking and structured ideation formats to explore solution spaces for new or complex product challenges. We combine user perspectives (e.g., needs, pain points, usage contexts) with systematic idea generation, prioritization, and iterative refinement. The result: concrete, reusable concept approaches and solution variants based on user problems that can be further developed, prototyped, and tested within the product context.
Service Design
We analyze and design services across all relevant touchpoints – digital and analog. We visualize customer journeys, identify breakdowns at handovers, and develop structured service models (e.g., service blueprints with frontstage/backstage perspectives). This creates a shared understanding of your service system, including journeys, dependencies, roles, and concrete optimization opportunities for UX, processes, and interfaces.
Prototyping
SKOPOS NOVA creates prototypes to make product ideas testable and evaluable at an early stage and to support stakeholder alignment. Depending on the question, we develop low- or high-fidelity prototypes – e.g., for user testing, concept alignment, or internal reviews, often implemented in tools such as Figma. You receive clickable, testable prototypes as well as concrete insights into usability, clarity, information structure, and interaction of your concept.
Requirements are still unclear: Concept Workshop or Ideation & Design Thinking
We structure the problem space, user requirements, and options and develop initial viable solution approaches.
Product decisions need to be made: Design Sprint
We help you quickly validate assumptions through prototyping and testing and create a solid decision basis.
Holistic view of services: Service Design
We structure journeys, processes, and touchpoints across system boundaries and make breakdowns and leverage points visible.
Concept validation: Prototyping
We make concepts testable and provide feedback on clarity, flow, and interaction from realistic usage situations.
THERE CAN’T BE GROWTH WITHOUT CHANGE
Our mission is to help companies reach higher levels.
Because we take bad UX personally.
Who are UX Concept & UX Design services suitable for?
For product owners, product managers, UX researchers, and UX/UI teams who want to structure and validate product decisions and build UX concepts, user flows, and prototypes based on user insights and clear requirements.
When is a Concept Workshop useful?
When initial ideas or requirements need to be turned into structured UX concepts, user flows, or solution variants before investing in detailed design or development – e.g., to clarify scope, priorities, and open questions.
When is a Design Sprint useful?
When a concrete product question needs to be answered quickly and a decision is to be supported through prototyping and testing. On-site, a design sprint typically takes 4 days; remotely, it is often spread over approximately 2 weeks (e.g., with several shorter sessions).
What is the difference between Ideation and a Design Sprint?
Ideation opens up the solution space and generates multiple solution approaches or variants that can then be prioritized. A Design Sprint focuses on one specific solution that is built as a prototype and tested directly with users.
When is Service Design useful?
When not just a single product but an entire service across multiple touchpoints (digital/analog) needs to be considered and improved – especially when handovers, processes, or responsibilities create breaks in the customer journey.
How detailed should prototypes be?
It depends on the goal: from simple wireframes/low-fidelity prototypes for early validation and directional decisions to high-fidelity prototypes for realistic user testing and stakeholder alignment (e.g., before development or release).
How quickly can we start?
After a short alignment meeting, we define goals, scope, stakeholders, and the appropriate approach (e.g., workshop, sprint, or prototyping package). Based on this, we propose a realistic start date and the next meaningful steps.
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